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<div class="container my-5">
    <h2 class="text-center mb-4">Refund Policy</h2>
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      <div class="col-md-10 offset-md-1">
        <p>Effective Date: 20-May-2024</p>
        <h3>Refund Eligibility:</h3>
        <p>We offer refunds in certain circumstances, such as:</p>
  
        <p>Duplicate recharges due to technical errors.</p>
        <p>Failed recharges where the payment is deducted but the recharge is not processed.</p>
  
        <h3>Refund Process:</h3>
        <p>To request a refund, please contact our customer support team within 4 hours to 24 hours of the transaction. You may be required to provide proof of the failed recharge or duplicate transaction.</p>
  
        <h3>Refund Method:</h3>
        <p>Refunds will be processed using the original payment method whenever possible. Depending on your payment provider, it may take 3 Working days to 7 Working days for the refund to be reflected in your account.</p>
  
        <h3>Non-Refundable Circumstances:</h3>
        <p>We do not offer refunds in the following circumstances: <br>
            Recharges made to incorrect mobile numbers or incorrect operators. <br>
            Recharges for the wrong denomination or plan. <br>
            Recharges where the service has already been utilized or expired 
        </p>
  
        <h3>Canceling Recharges:</h3>
        <p>Once a recharge transaction is initiated, it cannot typically be canceled. Please ensure that you review and verify the details of your recharge before confirming the transaction.</p>
  
        <h3>Contact Us:</h3>
        <p>If you have any questions or concerns about our return and refund policy, please contact our customer support team at +91 9332614673</p>
  
        <h3>Policy Changes:</h3>
        <p>We reserve the right to update or modify this return and refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our app.</p>
  
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